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Counselling on the Go

Online Face to Face Counselling

online face to face counselling

Not everybody can or wants to attend face-to-face counselling in a counsellor’s office. Life today is extremely busy, and most people are time poor. Having to travel to see a counsellor for an hour and then travel back home is not always convenient.

Distance also is a barrier for many people as while they would like to see a particular counsellor the travel time and distance involved makes it impossible.

StartPoint counselling has recently introduced online face-to-face counselling using a secure meeting platform. There are many platforms such as Skype in the marketplace today but these are not secure, and the information passed between the counsellor, and the client cannot be guaranteed to be confidential. StartPoint counselling has chosen Zoom as our online platform.

To celebrate this addition to our services we are offering 20% off all sessions done online with Tracey Janke for the remainder of January and for February 2018.

Benefits Of Online Face-To-Face Counselling


  • Sessions can be inducted using a smartphone, tablet or a computer with a WebCam and microphone

  • Done over a secure meeting platform available on Android, Apple or Windows devices

  • Not limited by location (available in Australia only)

  • Suitable for those unable to leave home, or who are physically disabled

  • Maybe preferred by those who embrace technology

Convenient for

  • Those uncomfortable with traditional in-office therapy

  • Those wanting to reduce costs by not having to travel

  • those wanting to check out a counsellor before actually committing to face-to-face in office sessions

  • Short (less than one hour) follow-up sessions

  • Busy people for whom time is a limited resource

Reduces social stigma for

  • Those uncomfortable with coming to counselling rooms

  • Those in small communities who do not want to see someone who might know them or their family

Reduces anxiety

  • For those who feel anxious in social situations as it creates a feeling of distance between the counsellor and client

  • For those clients who do not want to leave their home and will, therefore, feel a sense of being in their comfort zone


  • Not suitable for clients with suicidal thoughts or severe depression

  • Not suitable for clients with constant distractions around them while online

  • Can at times suffer technical problems

  • Only available in Australia


  • A quiet distraction-free place to talk from

  • High-speed Internet connection on a tablet, smartphone or computer.

  • You will need to install a small program to connect with StartPoint counselling. Instructions provided once you indicate that you want to use the system

To find out more or to make a booking phone 07 3458 1725. These discounted sessions are not available through our online booking system.


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